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Senior Manager: Key Individual




R 1 500 000 – R1 786 227 per annum


One of our trusted and prominent medical aid scheme clients seeks to appoint a Senior Manager: Key Individual for their Pretoria branch. The successful candidate will be required to provide support to the Chief Marketing Officer through the implementation of the following Key Performance Areas (KPAs) 


  • Ensuring that the Scheme has policies & procedures in place to act and function as a Financial Services Provider (“FSP”).
  • Manage and oversee the activities relating to financial services rendered by the Scheme.
  • Ensuring the Scheme’s adherence to all requirements to ensure accreditation as an FSP, including the General Code of Conduct and Fit & Proper Requirements.
  • Supervise Representatives working under supervision.
  • In collaboration with FAIS Compliance Officer, ensure, track and monitor the adherence of the compliance processes and procedures.
  • Maintain a register of the representatives providing advice and intermediary services to members.
  • Manage, monitor, and ensure that quality customer service is delivered.
  • Take the initiative to ensure that the Scheme’s objectives are met, and targets are exceeded.
  • Adhere to operational objectives, plans and policies of GEMS in the execution of responsibilities.
  • Interpret operational plans, policies and objectives accordingly.
  • Execute day-to-day work in line with GEMS policies and procedures
  • Remain abreast of all policies and procedures as updated from time to time.
  • Oversee the regional KI’s in terms FSP activities.


  • Relevant NQF7 level qualification as per FSCA approved qualifications list
  • RE1 and RE5.
  • Up-to-date CPD points for each previous cycle as well as the current cycle.
  • Completed Class of Business for the Health sub-category.
  • Current / Previous (reasonably recent) FSCA approval of appointment as a Key Individual of an authorised FSP (CFP is advantageous).
  • A minimum of 5 years FAIS-related management experience Twelve (12) years of functional experience with at least five (5) years in a highly strategic Operations Senior Management role including staff supervisory, budgetary, and management responsibility. 


Applications can be sent to

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