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How do you get your participants involved and then hold on to their attention? Lorraine Ukens–a highly regarded author of activity resources – offers sixty innovative, enjoyable, and effective activities designed to make learning unforgettable. Use these training tools to teach valuable lessons in: · Change · Communication · Conflict management · Decision–making · Diversity · Goal setting · Leadership · Negotiation · Planning · Problem solving · Team dynamics · . . . and more!

Employees who get what they really want from work will give the employer what he or she expects – high productivity, quality and service. Motivating others to give their best is the heart of management.

In his bestselling book, Cialdini, former salesperson, fundraiser, and advertiser, examines the science and practice of compliance. This edition includes updated coverage of popular culture and new technology and more on how compliance principles work in other cultures.

During Adriaan’s extensive career as a leadership trainer and consultant, he has learned certain principles on leadership that are unshakeable and practiced by the top leaders he has interviewed over the years.

Leadership has a requirement for business success in the knowledge era. This book presents a framework for identifying future leaders, assessing competence, planning development, coaching them, and then evaluating the results of those efforts.

Shows how the psychology of persuasion can provide insights for those interested in improving their ability to persuade others - whether in the workplace, at home or even on the internet.
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